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Shipping Information

We will be processing all orders within 24-48 hours to ensure it reaches your doors ASAP.

For Personalised items please allow an additional 3 days to process

Australia

Method Timeframe Cost
Standard 3-8 business days $4.99
Express 1-3 business days $12.99

New Zealand

Method Timeframe Cost
Standard 4-10 business days $4.99

United States

Method Timeframe Cost
Standard 6-8 business days $4.99

Canada

Method Timeframe Cost
Standard 6-8 business days $4.99

United Kingdom

Method Timeframe Cost
Standard 6-8 business days $4.99

Europe

Method Timeframe Cost
Standard 6-8 business days $29 AUD

Rest of World

Method Timeframe Cost
Standard 4-12 business days (Depending on Location) $30

Shipping Conditions

All orders will be dispatched within 24-48 hours

All shipping times exclude clearance/customs delays.

Customs and Duties :

Please note: we cannot guarantee that you will or will not be charged any customs taxes or duties. Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. Dog Friendly Co. is not liable for any customs taxes or duties. If you do refuse to pay the customs fees that are charged and the order is returned to us, any fees that are applicable for the return of the parcel to us will be deducted from the refund of your order (please note original shipping fees cannot be refunded either).

Also note, as a registered business we are unable to ship international orders as a ‘gift’ and all shipments must be declared as ‘merchandise’.

Please direct any shipping related inquiries to: sandra@dogfriendlyco.com