FAQ - Orthopedic Memory Foam Bed

What is the dog bed made from?
The cover is made from hard-wearing, washable and waterproofed suede. The mattress is made from a base layer of superior foam and a top layer high-quality memory foam for maximum comfort.

Does the foam mattress go flat?
No, the high-quality foam mattress has been designed to expand back into shape when not in use.

Is the mattress cover easy to take off and put back on?
Yes, simply unzip and pull out the mattress. Fits back in easily too by reversing the process.

How long does it take to ship my order?
A: Most orders are processed and shipped within 1 working day. Delivery can take 7- 10 days.

What is the best option for 2 French Bulldogs who like to sleep together?
We recommend you go for the Large size dog bed, which is big enough for 2 small dogs.

Does the dog bed come with a warranty?
A: We offer a 12 month warranty on the bed cover against manufacturing defects only. We offer a 3 year warranty against memory foam sagging. We do not cover any damages due to rough dog use which includes but not limited to: Excessive scratching, biting, chewing, digging. *See returns policy.

Can I return the dog bed once opened?
We do not accept returns if the bed vacuum seal has been opened for hygiene reasons and the fact that it is impossible to re-package once expanded. If you are still in doubt about the size and have received your delivery, please do not open the bed and contact us so we can arrange a return as long as the bed is still vacuum sealed. Our dog beds are professionally designed and made from the highest quality materials. Every dog bed is fully guaranteed for a period of 10 years.